You and the Company 1. What category of client do you fall into: Home Delivery, PCM (Penguin Club Member) Former Home Delivery Retail client Home Delivery, non-PCM Former Wholesale client Wholesale - store, reseller, merchandiser I have never been a client* Wholesale - hospitality establishment *Note: If you have "never been a client" you are still welcome to fill in all general questions. Wholesale other 2. What is your geographic location: Florida, within forty mile radius Fort Lauderdale Other US State -- Select -- Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina >South Dakota Tennessee Texas Utah Vermont Virginia Washington Washington D.C. West Virginia Wisconsin Wyoming Florida, outside forty mile radius Outside the US -- Select -- Canada Mexico Caribbean Latin America South America Asia Other 3. Do you consider your purchases of fine waters: Essential Purely elective Important, but not really essential A rare indulgence or special situation 4. How long have you been a consumer of fine waters (please pick one best answer): More than four years with Aqua Maestro More than one year with Aqua Mestro More than three years with Aqua Mestro Less than one year with Aqua Mestro More than two years with Aqua Mestro Less than six months with Aqua Mestro 5. Prior to being an Aqua Maestro client, how often did you purchase fine waters: A lot A little Some Almost none 6. How did you hear about Aqua Maestro (please select all that apply): Word of mouth Direct mail Seeing Aqua Maestro delivery trucks on the road Newspapers or magazines Radio or television Referral from a restaurant or hotel Mallscapes Internet Other 7. Which best describes the pattern of your relationship as a client: Steady client from the time my account was opened Occasional client Have stopped doing business on occasion, but then resumed Have stopped doing business entirely 8. Were you aware Aqua Maestro Inc. was sold in 2007 to Global Beverage Solutions: Yes No Not Sure 9. Strictly from a service standpoint, how would you rate Aqua Maestro overall: Excellent Above Average Average Below Average Poor 10. If you could wave a magic wand, which things would you like to see improved at Aqua Maestro (please select all that apply): More fine water brands/sizes/packages to choose from Lower transportation/shipping costs More personalized account attention and/or service More freebies and fringe benefits of Penguin Club Membership More frequent or faster delivery capability 11. How would you rate Aqua Maestro's web site: Excellent Above Average Average Below Average Poor 12. Which best describes you: Connoisseur consumer of food and beverage Hospitality industry professional Health conscious consumer Loyal to a particular brand for a particular reason Consumer of all the finer things, generally speaking 13. How well off are you, or your collective household (please pick one best answer): Money is not an issue at all Above average income Strong income AND strong net worth Medium income Strong income primarily Low income Strong net worth primarily Aqua Maestro Brands 1. My preference in fine waters is: Still water only Mostly Still Sparkling or Naturally Carbonated only Mostly Sparkling or Naturally Carbonated 2. Do you mostly prefer (please pick one): Glass bottles PET plastic bottles 3. Do you mostly prefer (please pick one): Small bottles (.35 Liter or smaller) Medium bottles (.4 Liter to .71 Liter) Big bottles (.75 Liter to 1.0 Liter) Oversize (1.5 Liter) 4. The chemical analysis and mineral content of the water affects my choice of brands: Completely Significantly Somewhat Little I pay no attention to it 5. The physical packaging - size, glass versus plastic, shape and feel of bottle - affects my choice of brands: Completely Significantly Somewhat Little I pay no attention to it 6. The esthetics of the bottle - beauty, uniqueness, convenience, snob appeal - affects my choice of brands: Completely Significantly Somewhat Little I pay no attention to it 7. The marketing presence or brand name recognition affects my choice of brands: Completely Significantly Somewhat Little I pay no attention to it 8. Product placement in movies, TV and celebrity endorsers affects my choice of brands: Completely Significantly Somewhat Little I pay no attention to it 9. My inclination to try new brands based on Aqua Maestro's promotion or write-ups is: Significant Sporadic, according to the specific brand or item Minimal None 10. Economic incentives and discounted items presented by Aqua Maestro are: Closely evaluated Ocassionally evaluated Disregarded Beverage Preferences Overall 1. My overall water consumption profile is best described as: 100% fine water except for extenuating circumstances Some fine water, but mostly tap water Mostly fine water, but some treated bottled water too Mostly treated bottled water, but some fine water too Mostly fine water, but some tap water too Mostly tap water, but some fine water too Some fine water, but mostly treated bottled water 2. My best estimate of the number of liters per week of water, of all kinds, I consume is: 4 Liters or fewer Up to 14 Liters Up to 7 Liters Up to 21 Liters Up to 10 Liters Over 21 Liters 3. Apart from water, my favorite non-alcoholic beverages are: Carbonated soft drinks, sodas Iced Coffee Flavored waters Fruit Juice Energy Drinks Milk Iced Teas "Ades" such as lemonade and limeade New Age "nutri-ceutical" beverages 4. Water represents the following proportion of my total non-alcoholic liquid intake: Under 10% 51 - 75% 11 - 25% Over 75% 26 - 50% 5. Do I or don't I partake of alcoholic beverages: I do I do, but not much I do not 6. If and when I partake of alcoholic beverages, my beverage(s) of choice is (pick all that apply): Spirits Wine Beer Other 7. My favorite packaging(s) for fine waters is (pick all that apply): PET Plastic in medium to smaller sizes Glass in medium to larger sizes PET Plastic in medium to larger sizes I buy different packages for different purposes Glass in medium to smaller sizes 8. When it comes to the actual taste and mouth-feel of the fine waters I purchase: There is no doubt in my mind what I am drinking Some fine waters seem to taste cleaner or different, but I can't always tell I am not able to taste any difference to tap or treated water © 2007